Hello Experts,
Business scenario is we have complex outbound delivery process with pick ,pack, stage steps.When a pick HU goes to a packing work center,physically they have 4-5 tables arranged with employees who randomly pick pick HU's and start packing them in ship HU's.They don't really work as per system guided assignments but based on availability anybody can start working on pick HU's.As per my understanding a warehouse order is assigned to a resource/resource group.
1) Is it possible to assign each step to a group of resources?For example picking step is assigned to one resource and packing step is assigned to a group of another resources or only a warehouse order can be assigned to a group?
2) If a resource group is assigned for a step say packing,how do I track which resource actually packed which pick HU?