ECC to EWM connection issue in IDES

Hi,

I am facing an ECC to EWM connection issue in IDES environment wherein both Inbound delivery and outbound delivery documents from ECC are not reaching to EWM. From ECC, the message shows these delivery documents are distributed to EWM but in EWM, in SMQ2 t.code, an error message  “The running application consciously caused an abort with short dump”  is displayed.

From ST22 dump analysis, it shows  an error message “Support package level not sufficient. See note 1600482”. I also referred this note. It is recommending to install a support package. It is pointing  to the patch SAPKNA7026 . In IDES environment, it seems that we cannot install patches. Can you please help me how to fix this issue ?.

I am also attaching detailed ST22 dump. Please help.

Regards,

Sat